We organise a range of public events throughout the year. These are open to all and include the opportunity to find out more about the work of the CCG, meet staff, and have your say. Find out more here.
Governing body meetings
Our governing body meetings are held in public. Come along and listen to the discussion and find out more about what we do. During meetings there will be an opportunity to ask us questions.
How you can get involved
Patient Reference Groups
Patient Reference Groups (PRGs) have been set up in all local GP practices to give you the opportunity to contribute to the continuing improvement of your practice. As a member of a PRG, you will be able to get more involved with their work and support them in developing their services.
For information on whether your GP practice has a group and to find out how to join, please contact the practice directly. A range of resources to support PRGs can be accessed here.
Patient Reference Group Network
The Patient Reference Group Network is managed by the CCG and provides a forum for representatives from each practice patient group. The network encourages members to share ideas and support one another and receives information on CCG engagement opportunities. The group is chaired by the Governing Body lay member for public and patient involvement, Beth Hewitt and attended by CCG Chair, Dr. Steve Ollerton. If you would like to get involved, please email firstname.lastname@example.org or telephone 01484 464000.
Patient Engagement Assurance Group (PEAG)
This group is a joint group with NHS North Kirklees CCG and helps to make sure that the CCGs involve patients, carers and members of the public when it plans, develops and purchases (commissions) health services, or in some cases, discontinues services.
The group is chaired by our shared Governing Body lay member for public and patient involvement, Beth Hewitt. It also includes members of the general public, representatives of community and voluntary groups, Healthwatch Kirklees, Kirklees Council and various CCG staff. Take a look at the Terms of Reference and Members Code of Conduct for this group.
Healthwatch provides a way for local people to communicate, challenge and shape the decisions of commissioners and service providers in health and social care. Healthwatch Kirklees also helps us to learn more about patient experiences and they often support our work by gathering views on service change proposals. For more information about the organisation, please visit their website.
Working with our community and voluntary sector
We are committed to working closely with third sector organisations that can support our engagement and consultation activities and help us reach out to a broader and more diverse range of people. We work with community organisations on specific engagement projects, encourage them to help us share important public health messages, and meet with them regularly through our public engagement events.
We are also working with North Kirklees CCG to recruit and train Community Voices. Community Voices are individuals working in the voluntary and community sector who are trained to engage with the local population on our behalf. By working with
volunteers in this way the response to our conversations has strengthened and increased, particularly among seldom heard groups. You can find out more about the work of our Community Voice and how to get involved here.
Kirklees equality health panel
The equality health panel is a forum where the voices of people protected by the Equality Act 2010 and representatives of other disadvantaged groups are able to share their views about local health provision, support us to improve services, and achieve our equality objectives. The panel works alongside the CCGs in Kirklees as well as with a range of service providers. You can find out more about the panel here.
Supporting people to have a voice
Adults with learning disabilities face significant barriers to involvement. VAC, in partnership with Greater Huddersfield CCG, provided training for individuals to develop this voice. Support organisations will also receive the training via the Transforming Care Partnership to enable them to become ‘Community Voices’. This two pronged approach will support organisations and individuals to engage in meaningful conversations on NHS services. In this short film, Andrea explains how the training she received has given her a voice.
Tell us your views
Engagement and consultation
Throughout the year, we run a number of activities designed to include local people in the decision-making process and have their say about future services. You’ll find details of all ongoing engagement and consultation activities here.
Comment on local services
Tell us what you think about local services when you have used them. You can find out more about the friends and family test, Care Opinion and the NHS website. All these facilities allow you to give your feedback when you are ready.
Compliments and complaints
If you’d like to tell us about a positive experience of healthcare or make a complaint you can find out how to contact us here.